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customer success manager role

Customer Success Manager – What is this role all about?

Posted in BUSINESS, MANAGEMENT, Personal Development by Dario Petkovic On 18/03/2025 ·

Given the job title of “customer success manager”, you’d think that most jobs should encompass “customer success” as their goal! Let’s explore what the internet says about “Customer Success Manager” role. A Customer Success Manager (CSM) is responsible for ensuring that customers achieve their desired outcomes while using a company’s products or services. This role involves [...]

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