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Complaint Resolution Process

Posted in BUSINESS, How To, MANAGEMENT, Personal Development by Dario Petkovic On 23/05/2017 ·

Having a process to resolve complaints helps assure that we deal with the emotional and practical aspects of the issue. Greet Always answer the phone or greet people in person as though you are happy to hear from them; use their first name. Begin in a friendly way. This is easy to say but can [...]

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Complaint Resolution Process

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